Employee Assistance Programme
Background
We all have a lot to juggle. Our lives are busy as we try to balance work, family, relationships, finances and health, as well as planned or unplanned life events. Sometimes meeting the demands of work and personal life can feel like a real challenge.
We have invested in an Employee Assistance Programme (EAP) as we recognise that sometimes you may need some advice or support which the EAP can provide whenever you need it.
The EAP is provided by Workplace Options so that you have an entirely confidential service that is independent from your employer.
How can I access the service?
Access is easy. No matter when, no matter where, you have access to professional support to help you balance your work, family and personal life.
The service is completely free and confidential to Trust staff and there is no limit to the number of issues you can gain support on.
The EAP service is available 24 hours a day, 7 days a week, 365 days a year. You can contact them in a range of ways from within and outside the UK.
Freephone: 0330 3802 056
Visit the website: https://www.vivup.co.uk/users/sign_in
What services do they provide?
The EAP provide advice on a whole range of matters, they can also where necessary refer you to services in your local area that can help you further.
The EAP advisors that you will speak to are a team of highly trained and qualified professionals who are able to provide expert advice. You can be confident that you will receive accurate, up to date information that is relevant to your circumstances.
The EAP advisors can assist you with any work, personal or family issues, the following list are some examples but remember you can contact the EAP for support on anything that matters to you:
PERSONAL
- Emotional well-being
- Managing stress
- Anxiety and depression
- Disability and illness
- Substance and alcohol misuse
- Addictions and compulsive behaviours
- Personal development
WORK
- Work-life balance
- Bullying and harassment
- Workplace pressure
- Managing change
- Workplace relationships
- Careers
FAMILY AND RELATIONSHIPS
- Childcare
- Education
- Elder care
- Juggling work and family life
- Caring for others
- Domestic violence and abuse
DAILY LIVING
- Consumer rights
- Health and wellness
- Debt and money management
- Relocation
- Community resources
LIFE EVENTS
- Pregnancy and new baby
- Adoption
- Marriage and cohabitation
- Separation and divorce
- Moving home
- Bereavement and loss
- Retirement
Counselling service
The EAP service can also provide you with short-term counselling.
When you telephone them you will immediately speak to a professional to discuss whatever is on your mind. Following this, should you need or want to, you can then access up to six free and confidential face to face counselling sessions. These are provided by independent counsellors, off-site and at a time and place that is convenient for you.
To find out more simply contact the EAP on the contact details provided above.
Assurance of confidentiality
The EAP service is provided by Workplace Options, an expert provider of employee support services that is completely independent from your employer.
When you contact the EAP the only information that is required is the name of your organization. Any additional information that you provide is at your discretion and appropriate to your need.
Supporting my health and wellbeing at work
The EAP (Employee assistance programme) is part of the Trust's commitment to staff health and wellbeing as part of 'A Healthier King's'
Visit the A Healthier Kings page for more information.